Privacy Policy for TransferPro
Effective Date: January 1, 2025
Welcome to TransferPro (the “Site”), owned and operated by TransferPro Services Inc., Business ID 645756184. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dedicated to home transfer services, located at hometransferpro.com.
1. Information We Collect
We collect information you provide directly when you use our services or communicate with us. This may include your name, email address, phone number, mailing address, and any other details you choose to share in order to process your request. We also gather technical data automatically, such as IP address, browser type, device identifiers, and pages you view.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request.
- To improve and personalize our Site, offerings, and customer experience.
- To send you updates, confirmations, and administrative notices.
- To maintain records required by law, regulation, or internal policy.
If you have any questions or concerns about our processing of your data, please complete our inquiry form and our team will get back to you promptly.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
Types of cookies we use:
- Essential cookies: Necessary for basic functionality and security.
- Analytics cookies: Collect information about how you interact with the Site, such as pages visited and time spent, to help us improve our content and layout.
- Preference cookies: Remember choices you make, such as language or region settings.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of the Site.
4. GDPR Rights
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Ask us to limit processing while a dispute is resolved.
- Portability: Receive data you provided in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us using the details below. We will respond within one month of receipt of your request unless an extension is necessary under applicable law.
5. Disclosure of Information
We do not sell, rent, or trade your personal data. We may share information with:
- Service providers and partners who help us operate the Site and provide our services.
- Legal authorities when required by law or to protect our rights, property, or safety.
- Successors in the event of a merger, acquisition, or sale of assets (with appropriate confidentiality safeguards in place).
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security Measures
We implement industry-standard administrative, technical, and physical measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While no method is entirely foolproof, we continuously review and strengthen our security practices.
8. Third-Party Links
Our Site may include links to third-party websites for your convenience. We have no control over and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we learn we have collected data from a child without such consent, we will take steps to delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be indicated by an updated “Effective Date” and posted here. We encourage you to review this page periodically.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
TransferPro Services Inc.301 Front Street West
Toronto, ON M5V 2T6, Canada
Phone: +14166258374
Business ID: 645756184